How This FAQ Works for You
Most questions we receive fall into a few clear areas: how to fund your account, how to get money out, and what to do if something doesn't go as expected. We've organised this page around those exact topics so you find what you need without hunting. Deposits via bKash, Nagad, or Rocket are the most common starting point — open the deposit
section in your account, pick your wallet, enter the amount, and send from your mobile app. The transaction reference appears in your account history once it clears. Withdrawals follow a verification step where the wallet you withdraw to must match the one you deposited with. If you're accessing from Dhaka or anywhere else in Bangladesh, the process is the same on mobile
or desktop. For anything not covered here, live chat and email support are both open.
- bKash Deposits
- Nagad Transfers
- Rocket Payments
- Account Wallet Help