Reference

Terms That Cover Your SuperBazi Account

These terms set out what you agree to when you open and use a SuperBazi account, including how we handle deposits via bKash, Nagad, and Rocket, what conduct is expected, and what happens when something goes wrong.

Account eligibility rulesbKash, Nagad, Rocket payment termsFair use and conduct policyDispute and closure process
SuperBazi Terms That Cover Your SuperBazi Account
CONTACT CHANNELS

How to Reach Us About These Terms

If any part of these terms raises a question about your account — a disputed transaction, a closure request, or a query about eligibility — our support team handles it directly. Reach out through any of the channels below and include your registered account number to speed things up.

Live Chat Start a chat session from any page while logged into your account. Reference your account number and the relevant transaction date for faster handling.
Email Support Send your query to our support address found in the Help section. Email is best for account closure requests and formal disputes that need a written record.
Account Help Centre The Help Centre covers common terms questions — payment disputes, eligibility checks, and account status — with step-by-step answers you can act on immediately.
ACCOUNT PROTECTION

How We Protect Your Account and Data

Your account security and the integrity of your payment data matter to how SuperBazi operates. We apply SSL encryption across all account pages and payment flows, so data moving between your device and our servers stays protected in transit. Here is how we handle the key areas that affect your account.

Data Handling We collect only the information needed to verify your account and process payments through bKash, Nagad, and Rocket. We do not sell your personal data to third parties outside our operational partners.
Account Security Your account is protected by password and OTP verification. If you suspect unauthorised access, use the account lock option in settings and contact support immediately with your registered mobile number.
Data Retention Transaction records and account data are retained in line with applicable legal requirements. You can request a copy of your data or ask about retention periods by contacting support in writing.
Requesting Changes To update your registered details or request account deletion, submit a written request through email support. We verify identity before making changes to protect against unauthorised modifications.

Common Questions About These Terms

These are the questions we hear most from account holders about how the terms work in practice — covering eligibility, payment rules, account changes, and what to do if something goes wrong.

Eligibility depends on your age under local law and whether SuperBazi is available in your region. You confirm compliance when you register. If your jurisdiction restricts access, you are not eligible to hold an account.

Check your bKash or Nagad transaction history first to confirm the payment completed. If it did, contact support within 30 days with the transaction reference number and we will investigate and resolve it.

No. Your account is personal and non-transferable. Any activity through your login credentials is your responsibility. Sharing access or allowing proxy use is a breach of these terms and may result in account suspension.

We notify you of material changes through the contact method registered to your account — typically email or an in-app message. Continuing to use your account after notification means you accept the updated terms.

Send a written request via email support from the address registered to your account. We verify your identity before processing closures or data requests. Pending transactions must clear before an account can be closed.

If a specific clause is unenforceable under your local law, that clause is set aside. The rest of the terms continue to apply in full to your account and its activity on SuperBazi.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.